Frequently Asked Questions
Everything you need to know about personalized gifts and ordering from Printasho.
1. Can I personalize my gift?
Yes! Selected products can be personalized with names, photos or special messages. Check the product page for available customization options before placing your order.
2. How do I upload a photo for my gift?
Choose a product that supports photo customization, upload your image using the product page, and follow the instructions. Please use a clear, high-quality photo for the best results.
3. How can I place an order?
Browse our collections, select your favourite gift, choose the available customization options, add it to your cart and complete checkout using the available payment methods.
4. How long does delivery take?
Delivery times depend on your location, product availability and customization requirements. Please check the estimated delivery date displayed at checkout or contact our support team for assistance.
5. Which payment methods do you accept?
Available payment options are displayed during checkout. These may include UPI, cards, net banking and other supported payment methods, depending on your store configuration.
6. Can I return or exchange a personalized gift?
Return and exchange eligibility depends on our store policy and the reason for the request. Please review our Returns & Refunds Policy before ordering. Add your actual rules here, especially for customized products.
7. Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order. Once personalization or production has started, changes may not be possible. Final eligibility depends on our order cancellation policy.
8. Do you accept bulk and corporate gifting orders?
Yes, you can enquire about bulk gifting for employees, clients, events and special occasions. Contact our team with your quantity, budget, product preferences and branding requirements for a suitable proposal.
9. Can I send a gift directly to someone else?
Yes, you can enter the recipient's shipping address during checkout. If you want to include a gift message or special packaging, check whether that option is available for your selected product.
10. How can I contact Printasho for help?
For order updates, customization questions or bulk gifting enquiries, email us at info@printasho.com or call +91 9876543210. Please replace these details if your current store contact information is different.
Still have questions? We're happy to help.
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